I’m not sure the National Indian Gaming Commission is going to be getting involved in this situation but I definitely sent them a copy of this document. I also sent it to all of the radio, television and newspaper email addresses that I could find on the internet. I’m not even sure how many of the emails are still valid but I’m not just going to sit around and take this shit. Pechanga totally did me wrong. They kicked me out for a reason that is not valid and in fact its total bullshit. I have to at least fucking try to fight back or else how can I ever look anybody in the eye and say that I’m a man who fights for his rights? You might find the following document somewhat boring but hey at least I have this forum to air my views and my dirty laundry and my personal humiliations and that ought to make most of the Anthony Mandich haters that exist out there pretty god damned happy.
Events Leading to the Lifetime Ban of Anthony Mandich #1515850 from Pechanga Casino
On Saturday, May 9th, 2015 as I came down the elevator from the 7th floor with my daughter, her mother and my friend Nichole, I was approached by a detective employed by Pechanga and told that he needed to talk to me. There was another security guard with him and he pointed to a spot several feet away from the elevator where we could talk. I saw some paperwork in the detective’s hand and it appeared to be official. The detective’s name is John I believe. I’m not sure of his last name. I am familiar with him however and I could tell that this was something serious because his usual friendly demeanor was gone. In the past he had always been nice to me and we always made it a point upon seeing each other to stop and say hi and shake hands etc. Today however, Detective John was brusque, even rude, and not forthcoming with any hint of the nice guy I had always been happy to see in my travels through the casino. The two of them quickly explained that I was being issued a lifetime ban from Pechanga Resort and Casino but they wouldn’t tell me why. All they would say is that it had to do with fraudulent activity on my account. I was flabbergasted to put it mildly.
Up to this point, I had been treated as a welcome guest by nearly everyone I came into contact with at Pechanga and this cold, unfriendly treatment was an unwelcome departure from the usual pleasant nature of all of my encounters with Pechanga’s staff. Before being approached by Detective John I had been just about to check into a suite for a three day stay with my daughter and girlfriend. Instead, I was told that I had to leave the property immediately and if I ever returned, the sheriff’s department would be called and I would be immediately arrested. They also told me that I had been deemed undesirable. I tried again to get an explanation for this rude treatment and was told in a harsh tone that he didn’t have to tell me anything, that I didn’t deserve to know why and if I wanted any more information that I could write a letter to someone on the council. At that point I made one last attempt to appeal to Detective John’s sense of decency on a personal level by asking him if I could talk to him for a minute and making it plain that I meant that I wanted to talk to him one on one. He said I could talk to him right there. I told him that I thought he and I had always enjoyed a good working relationship and that I didn’t understand the reason for this attitude and didn’t understand why I wasn’t even allowed to be told why this humiliating and very public spectacle was taking place. He was having none of it however. It is causing my cheeks to flush red right now as I type this because of the anger and shame I feel at being unceremoniously expelled from the grounds of the casino without even an explanation as to what the reasons were.
Keep in mind that it was 1:00 p.m. on a Saturday, the day before Mother’s Day and the lobby was packed with patrons checking in and out and this whole process was done right in front of everyone. Detective John made a point out of getting on his radio and announcing that the restriction was being given right there and that I would be departing from the hotel valet. I am pretty well known at Pechanga by customers and employees especially where this whole situation went down by the hotel check in. It was incredibly humiliating to see everyone staring at me and wondering what I did wrong to warrant such incredibly rude treatment. I am a red card player at Pechanga which is the highest level you can reach as a player and thus was used to being treated almost deferentially. My red card status combined with my friendly personality had made it possible for me to become close to many of the people who worked at the café, at the hotel front desk, at the bell desk and at casino valet. The public nature of my expulsion made it clear to all of these people that I was suddenly persona non grata and it felt terribly embarrassing to be treated like this without explanation.
Overnight it seems, I had gone from treasured customer to pariah and the detectives and security staff made it their business to make sure that the whole thing went down in as humiliating a fashion as possible. My face was red with humiliation and I could barely speak. My girlfriend had just gotten her bags from the bell desk and she came up to me after seeing me being escorted to the valet desk by a contingent of detectives and uniformed security staff. She asked me what was wrong and I just said that we had to go immediately. I couldn’t say anything more. It seemed like my voice didn’t work or I couldn’t find the words or something. I was in shock and my cheeks felt like they were on fire. They were so red and flushed that for a minute I thought that I was going to have a heart attack. I have never in my life been subjected to such a public humiliation and I was very hurt and angry because I knew that I had done nothing to warrant such treatment. I did not know or have even an inkling of what they were accusing me of doing but I knew that whatever it was it still did not give them the justification for treating me like that in front of my family.
I was rushed off of the property. Waiting for my car, it dawned on me that I didn’t even have a car seat for my daughter because she had not been with me when I checked in. Her mother had brought her over the day before and had been dropped off by a friend. We had been planning on staying at Pechanga until Tuesday and I was going to get the car seat during that time. I was being threatened with arrest if I didn’t leave the grounds of the casino immediately and so I was forced to have my friend Nichole sit in the back seat with Audrey and drive away with no car seat. Driving a two year old in a vehicle without a car seat is illegal and dangerous and something I would never do in the normal course of life yet I felt so threatened by the treatment I had been subjected to that I did just that, I drove away without my daughter being properly secured in the car and went straight to Walmart to buy a new car seat. I’m mentioning this to show the desperate nature of the situation as it existed in my mind.
I remember thinking even back then that Pechanga had really screwed up because I knew that I hadn’t done anything wrong and I truly had no idea why they would want to treat me this way as I was a very good customer who spent thousands of dollars in their machines. As soon as I left and was settled into a room at the Motel 6 in Temecula I got on the phone trying to figure out what had prompted this public ouster. I spoke to a friend who mentioned that some girl named Sylvia Torres, who I barely knew, had also been 86’ed the night before. I didn’t think that the ousters could have been related at that time. I had been staying in a room that was procured by my friend Nela Petrusian as a favor to me and checkout was on Saturday, the same day as my ouster from Pechanga. As far as I knew, there was nothing untoward about me staying in the room though. After all, she had offered me the room and added my name to the reservation as well. Still though, I had her call and find out if the room stay had anything to do with the public humiliation I had undergone at the hands of the Pechanga detectives. You have to understand, I was genuinely perplexed. Anybody who knows me would gladly attest to the fact that I treated the Pechanga property and all of the employees with the utmost respect and friendly courtesy. I dealt in cash only so I really didn’t see any possible situation whereby they could possibly come to the conclusion that I had done anything fraudulent.
Nela called Angelica Ochoa, my casino hostess, who I had a very excellent relationship with, and at that time was told that my ouster had nothing whatsoever to do with Nela; that it was somehow linked with the banning of Sylvia Torres the night before. Now I was really in shock. Apparently the casino was in possession of Sylvia’s phone for an hour or so and only gave it back when she stated that she was not leaving the property without it. This was mentioned in relation to the ouster as if it would be a point of contention against myself but this only served to confuse me all the more. I didn’t know Sylvia except in passing, I have never seen her away from Pechanga and I don’t have her telephone number nor have I ever texted or called her for any reason. More and more, my ouster seemed ridiculous and meritless.
I waited until later in the afternoon to call Angelica Ochoa, my hostess. When I spoke to her she seemed resigned to the fact that I was indeed banned and told me there was really nothing at all that she could do about it. She had even been forbidden to speak with me. It is apparent that the tactic used by Pechanga in these matters is to kick someone out, making the reasoning for it as vague as possible, lumping people into the category of undesirable and then cutting them off from all communication and thus powerless to change the verdict. If a person is unaware of the charges against them and told the only way they can find out is to send a letter to the tribal council, it makes defending oneself a virtual impossibility and indeed that is exactly what it is. To call this process unfair is an understatement. According to Angelica Ochoa, the specific reason for my banishment from Pechanga has to do with my rewards club account. Apparently, casino officials were under the impression that I had fraudulently obtained my red card status by making multiple reprints of my players card and passing them off to confederates and having them play with my card in their machines or just purposely putting cards into machines and hoping people playing the machines would not notice my card was in the machine thereby earning me tier points to which I was not entitled.
Finally I had a reason for this humiliating ban and what a ridiculous reason it was. A couple of days prior to my ouster, I had been playing the $25 slots in the high limits room with my friend Darren Correll. I wasn’t winning in there so I decided to go play Aztec Temple outside of the high limits room. Apparently I left my card in the machine when I left. This is something that often happened and it was no big deal to me because I always had a couple of copies of my card on hand. I could never seem to hang on to my card and it seemed like I was always leaving it in machines by accident. This is not something out of the ordinary by the way. I have spoken to several people since I was ousted who stated that they get copies of their players card made every time they went to the casino. The circumstances that led to these charges being leveled against me specifically were brought about by a couple of different coincidental things that happened as well as a couple of other factors that were explainable but were never brought up so the opportunity to explain them never came about. Basically these are the reasons for the belief that I had fabricated my red card status:
- The machine that I had been playing on in the high limits room when I was playing with my friend Darren Correll was jackpotted a few minutes after I walked away from it. Darren hit the jackpot and I remember the occasion because I had come back into the high limits room to check in with Darren and he told me that he had hit a jackpot and that they had started to write it up as mine. We both laughed it off as inconsequential because obviously they knew that Darren had actually won the jackpot and they should just disregard the fact that my card was in the machine. This was not a deliberate action and I would be willing to testify under oath that I have never asked anybody to play with my card in their machine in an effort to gain more points for my own account.
- The fact that I had accumulated over one million tier points since January, 2015, is a major reason why they believe that I did not earn the points myself. The truth though, which would not be very difficult to verify, is that I did earn all of those points myself. There are several different ways that they could verify this but in my opinion they didn’t feel like they needed to investigate or verify any of their contentions because nobody was going to have defend the decision or back it up with evidence beyond the circumstantial points that they did use.
3) The fact that I had gotten 80 players cards printed out led them to believe that I had nefarious uses for them such as giving them to confederates to play for me when the truth of the matter is much less sinister. The truth of the matter is that I enjoyed talking to the girls that work in the players reward club. They treated me nicely and it was fun going in the platinum/red line and not having to wait like everybody else. It sounds kind of silly but it made me feel important to get those red cards printed out and have the girls tell me what promotions I had coming up etc. I had never gotten cards printed out with the intention of having anyone other than myself use them to rack up tier points.
Even though the burden of proof on matters such as this should be on the prosecution (in this case the casino) it seems like they don’t feel the need to prove anything, instead relying on the broad powers given to them as a sovereign nation and a private business to do shoddy research and come to conclusions that don’t actually fit the facts of the situation. I have done my own research into this matter, in effect doing the evidentiary homework for the casino in an effort to convince them to do the right thing in this case and restore my casino privileges, red card status and all of the benefits that I have earned.
I don’t have access to the video surveillance system but I guarantee that you can pick any playing session in the past five months that I have received tier points for and go to the video from that session and the person you are going to see sitting in the chair playing the machine and racking up those tier points is me.
To back my case up I can provide irrefutable evidence that should go a long way to proving that the tier points on my account belong to me. This is the smoking gun in this case if you want to look at it like that. It is also a factor that I know that they did not take into consideration when they put this case against me or else they would have never actually went through with it.
Starting on March 12th, 2015 and up to the day I was banned May 10th, 2015 I had 86 hand pay jackpots ranging in size between $1,200 and $15,462.50. That is 86 jackpots in 58 days or 1.5 jackpots every single day. Add in the fact that I was at Pechanga playing nearly all day long every day since March 2nd and it is not so hard to believe that I could accumulate so many tier points in such a short period of time.
Here is a table containing the pertinent date from all of the W-2g’s that I received along with the hand pay jackpots from Pechanga in 2015.
|Name||Players#||Last 4 of SS#||Date||Time||Trans #||Amount||Game||Cashier|
I feel that the above table is really all the evidence that I should have to present. If you tally up all of the tier points I earned just during the sessions in which I won jackpots I would imagine that total to be almost a million tier points alone. I don’t have access to that information but given the data contained in that table, it would not be hard to find out exactly how many points were earned during these sessions. It is a shame that I even need to undertake this exercise at all. It sure doesn’t seem fair that I should have to do all of this work just to keep the status that I earned fair and square but if I don’t compile the facts and present them, nobody else is going to do it whether an injustice was committed or not.
In conclusion I would like to be reinstated to the status of red card player with all of the free play, hotel stays, ez-dine credits and other various promotions I was enjoying until Saturday May 10th, 2015 when I was banned for life from Pechanga, an action that was unjustified and unfair and that should be rectified immediately and truth be told I should be apologized to for the humiliating debacle but I won’t be holding my breath waiting for that to take place.
The benefits that I receive include $200 per week free play, which is scheduled to increase to $250 per week starting June 1st, 10 free hotel stays per month, $200 in total ez-dine credits per month, access to the VIP lounge to eat on a daily basis, various promotions including Bellator tickets, visa gift card giveaways, entries for slot tournaments and black jack tournaments and more.
Events Leading to the Lifetime Ban of Anthony Mandich Player#15155850 from Pechanga Casino
Post Script: The fact that I spent all of those jackpots right back into the machines at Pechanga is an overriding factor of why I need to be reinstated. I don’t want all of those hours to have been spent for nothing, just a waste of time and money. Its not right. The benefits I receive from being a red card member were earned through many hours of stressful play and relentlessly feeding the machines and getting my status as high as I could was always a main goal.